Platform Security
[01]
Zero-Knowledge Encryption
Advanced cryptographic protocols that ensure your trading data remains completely private and inaccessible to third parties.
[02]
Biometric Authentication
Secure multi-factor verification using advanced facial recognition to protect your account from unauthorized access.
[03]
Real-Time Monitoring
Continuous threat detection and automated security alerts to keep your trading environment safe at all times.
SECURITY PROTOCOLS
Access & Security
How do I reset my NDAX login?
Utilize the 'Forgot Password' link on the login screen. You will receive a secure verification code via your registered email to initiate the reset process.
What security measures are in place?
Our platform employs advanced 2FA, end-to-end encryption, and multi-factor authentication to ensure your trading data remains protected against unauthorized access.
Can I access my account from mobile?
Yes, NDAX provides a dedicated mobile application for iOS and Android. Ensure your device is secured with a strong password and biometric verification.
How do I verify my identity?
Verification requires a government-issued ID and a valid phone number. This step is mandatory for all new account activations and security audits.
What should I do if I lose my password?
Contact our 24/7 technical support team. We can assist in recovering your credentials through our secure recovery protocols and identity verification.